Refund policy

If you have received the incorrect items or the items you have received are faulty, please email info@armorfitco.com to discuss further.

If you are not satisfied with the goods you have received, you can return them to us within 30 days of receipt, providing they are in original resalable condition.

Once returned you will be entitled to a refund which will not include the cost of the return postage plus a surcharge for 1.5% on standard card payments or 2.4% on AfterPay. Shipping Cost is non-refundable.  We are not able to refund or exchange items that appear to have been used, opened, or are not in original condition. If you want these returned to you, we will request that you cover the delivery cost.

Return Process:

Email a photo of the products you are returning to info@armorfitco.com

Once approved, ensure your return is well packaged and meets all the conditions outlined below.

  • Use an insured tracking delivery service to ensure your parcel reaches us safely.
  • Send a follow up email with your tracking information to info@armorfitco.com
  • Enclose your goods, and return to the following address:
PO Box 4058  
EIGHT MILE PLAINS, QLD 4113 Australia

 

Returns Terms and Guidelines:

All returned items must be unused conditions.

We are not responsible for the return shipping costs of the items.

Please make sure all returned items are well packaged, so as not to be damaged in the post.

Please make sure all return packages are sent with a trackable, insured service as we cannot take responsibility for items damaged or lost in the return transit.

Please make sure that the returns picture has been approved - without approval it may result in your return not being processed.

Pre-orders Cancellation Terms :

Buyer or Seller may cancel this reservation by terminating the Pre-order at any time for any or no reason prior to our notice to you that your Product is ready for delivery. If you do so prior to our notice of delivery, you will obtain a refund of the purchase with a deduction of 3% of total purchase due to administration fees. If Armor Fit cancels your reservation you will receive a full refund of the Purchase Price with no deductions.